Careers

cnvrg.io is an exciting funded Jerusalem-based startup that is shaping the future of AI.

Our tight-knit teams are busy creating innovative solutions for data scientists to make machine learning more accessible.

cnvrg.io values employees talents and creativity in their fields and welcomes talents from all over the world. Location and time availability are not a constraint for us if you offer the right skills. We have flexibility ingrained into our work philosophy. Join our team and see what cnvrg.io is all about.

*Part-time and working remotely are an option.

Come work with us:

Account Executive

San Francisco Bay Area · Full-time · Senior

Sales Development Representative

Jerusalem · Full-time · Entry-level

Senior Customer Success Manager

Jerusalem · Full-time · Senior

Senior Frontend Developer

Jerusalem · Full-time · Senior

Senior Fullstack Developer

Jerusalem · Full-time · Senior

Senior Solution Engineer

Jerusalem · Full-time · Senior

Software Developer Team Lead

Jerusalem · Full-time · Management

Senior Customer Success Manager

Jerusalem · Full-time · Senior

About The Position

Cnvrg.io is a full-stack data science platform that helps enterprises manage and scale AI. Its collaborative end-to-end solution enables companies to accelerate innovation and build high impact machine learning models.

We are looking for a Customer Success Manager that can bring a broad range of technical and user support services to our company. If you are interested in joining a growing, dynamic, and successful startup where your work makes a significant impact on the entire team, then we want to talk to you!

Responsibilities:

  • Genuinely excited to help customers and solve problems
  • Lead the technical aspects of projects and support multiple customers
  • Guide, demo and educate customers through technical recommendations during onboarding and on-going operations
  • Partner with sales team to secure new business, assisting technical post-sales engagement and support
  • Design and present best practices or customized solutions that meet the needs of our clients

Requirements

  • 3+ years of proven experience in a heavy customer focus position involving and technical knowledge of a companies’ products and services
  • Great interpersonal and communication skills, with a high-proficiency of verbal and writing skills in English – a must
  • The right person has a distinct passion for SaaS solutions driving value, adoption and growth of solutions
  • A Bachelor or Master in information systems, engineering, computer science, or equivalent
  • Ability to communicate with customers in-person, on conference calls and through email
  • Maintain technical skills and knowledge, keeping up with current technical trends, and being able to get your hands dirty at times
  • Understanding of Cloud technologies (AWS, Azure, etc.) and software development
  • Type S(startup) personality: smart, ethical, friendly, cross-functional, hardworking and proactive
  • Respond to customer inquiries and assist in troubleshooting and resolving challenges
  • Able to handle multiple projects and customers in parallel
  • You love teamwork and are committed to delivering a world-class customer experience
  • Some travel may be required

Apply for this position